Welcome to Elior Vases! These Terms and Conditions govern your use of our website and the purchase of our home decor products. By using our website or placing an order, you agree to these terms.

1. General Terms

  • Elior Vases reserves the right to update, modify, or remove any part of these terms at any time without prior notice.
  • By using this website, you confirm that you are at least 18 years old or have parental consent to make a purchase.

2. Orders & Payments

  • We only accept Cash on Delivery (COD) as our payment method.
  • Once an order is placed, you will receive a confirmation via email or phone.
  • Orders cannot be canceled once they have been dispatched.

3. Shipping & Delivery

  • We aim to deliver products within the estimated time frame; however, delays may occur due to unforeseen circumstances.
  • Delivery is available only to specific locations. Please confirm service availability before placing an order.
  • If the delivery is unsuccessful due to incorrect information provided by the customer, additional charges may apply.

4. Returns & Refunds

  • Due to the nature of our products, we do not accept returns or exchanges unless the product is damaged upon arrival.
  • If you receive a damaged product, you must notify us within 48 hours of delivery by emailing [email protected] with photos of the damaged item.
  • Refunds are processed only for damaged items and will be issued via an agreed method after verification.

5. Product Availability & Pricing

  • Prices are subject to change without prior notice.
  • We strive to ensure accurate product descriptions and images, but slight variations may occur.
  • In case of pricing errors, we reserve the right to cancel or modify orders before dispatch.

6. Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of Elior Vases and may not be copied or used without permission.

7. Limitation of Liability

  • Elior Vases is not responsible for any direct, indirect, or incidental damages resulting from the use of our products or website.
  • We do not guarantee that our website will be error-free or uninterrupted.

8. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:
📧 [email protected]